When your monitoring systems are critical to compliance, safety and performance, downtime is not an option. Novecom’s service and maintenance team works proactively, monitoring equipment health remotely, scheduling field visits before issues escalate, and keeping calibration and compliance reporting on track. Whether you run a single monitoring station or a network of sensors across a remote site, our team knows your setup and stays alongside you for the life of the deployment.
Support
Service & Maintenance
Expert Support to Keep Your Monitoring Systems Compliant, Connected and Performing
With field technicians across the east coast and remote diagnostics running around the clock, help is never far away.
Trusted by Industry Leaders
Novecom has delivered over 50,000 documented maintenance services to clients across mining, agriculture, infrastructure and manufacturing.
Keeping you compliant, connected and operational
Rapid response times
Our field technicians are based along the east coast, with teams in NSW and Queensland ready to act when you need them on site. Whether it is a hardware fault, software issue or connectivity concern, we have you covered.
Minimise downtime
With proactive monitoring and scheduled maintenance, we help prevent issues before they escalate.
Stay compliant
We ensure your systems meet Australian standards and regulatory requirements with ongoing calibration and reporting support.
Extend system life
Regular servicing and updates keep your hardware and software performing at their best for longer.
Reduce operational disruptions
Consistent support means fewer interruptions, smoother workflows and more confident decision-making.
How we support you
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Tailored support programs. Talk to our team about designing a support package that suits your needs, from scheduled maintenance to 24/7 on-site support.
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On-site servicing. Our technicians visit your site for scheduled maintenance, upgrades and repairs.
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Remote diagnostics. We monitor system health remotely and alert you to potential issues before they impact operations.
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Ongoing optimisation. We fine-tune your system’s performance to match evolving site conditions and compliance needs.
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Legacy and third-party equipment. Our technicians can service, calibrate and maintain monitoring hardware from other providers, including legacy systems without active manufacturer support.
“Novecom’s backup and support are second to none. Even in hard-to-reach locations, they make sure everything runs smoothly and that gives us real peace of mind.”
Ryan Hunt
Managing Director, Agflow